01670 700690 | info@mcrservices.co.uk

Order Fulfilment

We can help receive, prepare and deliver your products based on your specific business requirements

A growing number of our clients now rely on us for order fulfilment services including shipping products direct to the customer.

Gastroback is a great example - the German household appliance manufacturer benefits from our 'one-stop-shop' services as we store over 50 of its appliances and are able to pick, pack and dispatch stock quickly and efficiently when required.

Our order fulfilment services are perfect for clients that have experienced business growth and no longer have warehousing capabilities to organise the logistics around receiving, preparing and delivering goods.

Pick, pack and dispatch services

It's becoming more common for home furnishing retailers to offer customers the opportunity of getting samples of fabric or other materials delivered to their home.

That way customers can choose materials that complement their décor.

MCR Services currently provides both Westbridge Furniture Designs and John Lewis with our swatch pick, pack and dispatch service. Requests for swatch samples or swatch cards can be received by phone or email into our team, with a guaranteed dispatch within 24 hours.

The fabric is cut and stored within our spacious workshop facility, with a strict stock control system in place to ensure we never run low on fast-moving or popular swatch samples.

As part of our stock control system, we can also provide clients with regular reporting on quantities mailed out to help manufacturers review and monitor the sales cycle.

MCR Services

We couldn’t have asked for a more perfect scenario than to have found a company to do our rework of plugs that’s sister company provides transport and warehouse solutions. MCR Services can turnaround requests for our products to be picked, reworked, and packed in a time that no other business could provide. It’s a great relationship and we trust their services implicitly.

Marcus Lux,
Head of Export & Business Development, Gastroback

MCR Services allows us to meet our commitment to sustainability and reducing waste by restoring any returned units to as-new condition, ensuring that they are able to be reused.

HomeOK

We are pleased to be working with MCR Services, who perform a vital role in ensuring our food boxes are correctly packed and delivered on time and in perfect condition. In addition, their efficient operation has contributed towards reducing distribution costs.

Lynne Elliot,
Chief Executive, The Vegetarian Society

It has worked out very well for us being able to make use of Moody’s storage facility and have a rework company in the same vicinity. Having the ability to call of stock or send it into MCR Services for rework with a quick telephone call is excellent, especially in our busy periods. On my visit to the site I was really impressed with the way the team at MCR were handling our requirements. It’s a positive ongoing partnership.

Agne Kulakauskaite,
Ecor Pro Products

We had confidence in handing the job to MCR Services based on the glowing report from another brewery. The team were easy to deal with and made the process effortless for us from delivery of the goods right through to the collection. I now know where to come for any rework services should we need it again.

Graham Richardson,
General Manager, Heathwick Ltd

The team at MCR have been a pleasure to work with on this project. I visited the site to see the extent of the damaged cases, and the team were more than happy for me to see their operation to recover the bottles and re-package them. I was really impressed with the set-up of the unit for this kind of work. I was even given a guided tour of the full site to see if Moody Logistics and Storage may be able to help us as well in the future.

Mark Anderson,
Managing Director, Double Maxim Brewery

Having MCR Services on our site for fast turnaround projects is advantageous for us. We knew that the team could work their magic and get the 300 goodie bags completed in less than a day—so we could make a prompt delivery ready for the big weekend. The kids loved them, so we were extremely happy with the result!

Caroline Moody
Managing Director, Moody Logistics and Storage

From initial contact right through to delivery of the box sets, MCR’s customer service was outstanding. The team were happy for me to visit them on-site and see my project underway which was reassuring and really demonstrated their expertise in this line of work.

Andrew Archer,
Label Manager, Global Underground

The guys at MCR were great to deal with and really exceeded our expectations in terms of turnaround times. What set them apart from others we contacted was their ability to make up the promotional packs and deliver them direct, without us needing to get involved.

Rachael Jones,
Strategic Partnerships Sales Delivery Manager, SSE plc

I have been really pleased with the service provided by yourselves from the point of contact with yourself, to the team booking deliveries with the warehouse and the quality of rework.

Product Technologist

The swatch packs were delivered this morning and look perfect. Everyone is really pleased, it’s exactly what we wanted. Thank you for a fantastic job done and a fast turnaround.

Ryan Cummings
Trade Marketing Assistant, Joie

The swatches are great, and we really love the fabric book too. I want to develop a couple of other fabric books. I will get in touch when I have the fabrics ready to send so we can discuss how we will develop these books.

Jane Hudson-Oldroyd
Director, Aqua Furnishings

Registered Office: Unit 1, Bolam Business Park, Bassington Drive, Cramlington, Northumberland, NE23 8AL
Registered in England | Company Number: 07600055