Returns Centre

Improve your impact on the environment with our returns handling and management services

In recent years the ever-changing world of technology along with the global pandemic has had a huge impact on consumer behaviour, as even more people made the shift to shopping online.

MCR Services endeavour to keep up with these changes and develop our abilities accordingly - that’s why we’ve just recently expanded our in-house expertise as a returns centre.

The public have shaped the way many businesses must now operate to survive, offering products on a subscription-based service, from exercise equipment to home security systems.

At MCR Services, we work with subscription-based businesses that require a ‘refurbishment centre’ to help manage the returns process. With our returns handling and management services, companies’ resources are freed up to focus on finding new customers while we look after customer returns.

Upon receiving returned goods our team act fast in performing quality checks along with resetting and recycling products as necessary to get them back to a saleable standard, ready to be dispatched to the next customer.

It’s a seamless operation that works fantastically well for companies that don’t have the levels of staff in-house to handle the constant movement of returned and refurbished products.

Our returns handling and management services also have a helping hand in protecting the environment by reducing a company’s waste by restoring products to an ‘as-new condition’.

With close ties to our sister company Moody Logistics and Storage – a transport company that also provide pick, pack and dispatch services - we can also reduce the shipping time and associated costs for clients who use us as a returns centre.

We have a great case study about how we continue to help domestic security system business HomeOK 365, handling its returns process by working as a refurbishment centre.

If you would like to understand how we can act as an extension of your team by helping your company reduce waste and improve customer service, get in touch for an initial chat.